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Government must fully digitalise Sri Lanka Customs

9 May 2024 12:25 am - 10     - {{hitsCtrl.values.hits}}

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The government must fully digitalise the services offered by the border agencies, including Sri Lanka Customs, to ensure paperless trade, which will facilitate exports and bring down the cost of living.

Although Sri Lanka Customs smoothly operated during the pandemic, offering fully digitalised services, the agency reverted to the manual process in the post-pandemic period, leaving room for corruption, along with delays and additional costs.

“Successive governments don’t have a drive and vision to go for digitalisation. Every single rupee incurred in port transport cost comes back to you. It’s passed down to the customer, so there goes the cost of living.

Through this press conference, we urge the government to look at a complete digitalisation, not a partial digitalisation because it’s a no go in today’s world economy,” Global Shippers’ Forum Chairman Sean Van Dort urged.

As the other countries in the region move to offer fully digital services, he cautioned that the Sri Lankan exporters could lose their market share in exports.

“You can see a paradigm shift in India and Bangladesh; they are grabbing our market share,” he added.


  Comments - 10

  • Sambo Thursday, 09 May 2024 07:50 AM

    You can digitalis the entire customs but you can't digitalis the corrupt minds.

    Steve Thursday, 09 May 2024 08:01 AM

    Yes the way to go. Cut out red tape and corruption.

    Amaree Thursday, 09 May 2024 08:20 AM

    Until CORRUPTION is eradicated, NO paradigm shift would work. Customs officers own minimum of TWO houses, sending their children overseas for education etc. HOW ARE THEY EARNING MONEY? The INLAND REVENUE DEPT also should be blamed for not checking as to how money is earned.

    Sokrates Thursday, 09 May 2024 08:55 AM

    This man is absolutely correct. But as long as corrupt criminals sit in parliament and the cabinet, doing dirty deals together with high-ranking customs officials and making millions from them, a fully digitalized system will be boycotted by these crooks.

    Jude Thursday, 09 May 2024 09:19 AM

    SL customs the most corrupted institution in SL.

    ANNECUNT Friday, 10 May 2024 12:42 AM

    well said Jude 100% true

    johan Thursday, 09 May 2024 09:33 AM

    Full digitalize the Inland Revenue Department as well to apprehend tax evaders

    johan Thursday, 09 May 2024 09:34 AM

    Fully digitalize the Inland Revenue Dept. as well to apprehend the tax evaders

    NV Jen Thursday, 09 May 2024 04:13 PM

    The collection in the drawers of officials at the long room in the customs dept. is shared with Ministers

    LankanLover Thursday, 09 May 2024 04:42 PM

    Digitalized Bribe, Period!


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