CCC Import Section-Verité Research discuss acceptance of e-documents

The Import Section of the Ceylon Chamber of Commerce (CCC) in partnership with Verité Research held a roundtable discussion on the topic of ‘Acceptance of electronic documents: One small step for the government, one giant leap for businesses’ at the chamber premises recently. The discussion featured key stakeholders from both leading private sector organisations and the various government institutions responsible for critical nodes in the trade process.

The discussion was based on the findings of Verité Research regarding the benefits of the acceptance of electronic documentation facilitated via the acceptance of electronic signatures in government trade-related processes. The event, which was chaired by CCC Import Section Chairman Dinesh de Silva, sought to create a discussion between the private sector and government on the growing gap in trade efficiency and competitiveness between Sri Lanka and its regional counterparts. This efficiency is due to cumbersome trade processes and the low level of information and communication technology (ICT) integration.

Sri Lanka, traditionally a more efficient and low-cost alternative to its South Asian competitors in terms of trade and logistics, has continued to steadily lose ground as a result. The recent efforts to introduce a paperless trading platform to enhance efficiency of cross border transactions has had limited impact due to a lack of consensus and initiative among stakeholders. 

One of the key bottlenecks that hamper successful implementation of a paperless trading platform is the non-acceptance of electronic documents due to the perceived inability to accept electronic signatures in situations where a signature is required for processing. The objective of the discussion was to understand the current status, bottlenecks and the way forward with regard to facilitating the acceptance of electronic documents by relevant government agencies.

The discussion that took place saw an emphatic union in the opinions of all stakeholders on the importance of identifying and resolving the existing bottlenecks towards implementation of e-signatures without further delay. The discussion concluded with the consensus that both public and private stakeholders have a role to play in remedying the non-acceptance of electronic documents and electronic signatures. 

The Import Section together with Verité Research plans to create awareness of electronic signatures among key stakeholders and the public towards facilitating a successful implementation and adoption of electronic documents as the default standard in key trade-related processes.