Issuing an Urgent Travel Alert, the SriLankan Airlines today said its customers have been subjected to great inconvenience and delayed flights due to a combination of unforeseen events, including a bird strike which damaged an aircraft in Cochin.
“We request all our passengers to check in for their flights online, to contact our 24 hour call center on 0094197331979 or their travel agent before going to the Bandaranaike International Airport.Maintaining an up to date profile, including current mobile numbers and email addresses, on FlySmiLes our frequent flyer programme, would help us contact you in advance to advise of delays or disruptions.
We greatly appreciate the understanding and patience that our customers have shown. Please accept our sincere apologies and be assured that we are working around the clock to restore normal services,” the statement said.
Why’s Re you showing people on the floor? The airport is not fit enough for the number of passengers that it is trying to cater.Only country in the world that technical groundings are making headlines. It is also with birdstricks to the engine..sadly it is part of aviation and air travel.
Govinda Monday, 26 February 2018 07:07 PM
A combination of unforeseen events and the foreseen event is bird strike, What are the unforeseen.
hamed Monday, 26 February 2018 07:40 PM
It's not new. Sri Lankan airline is well known for delay.Personally i faced 4 to 6 hour delay twice.
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