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Two weeks ago, we spoke about creating a visual image of your customer service profile by giving a percentage to each of the three levels: Level 1 – initial transactions, Level 2 – repeat customers and Level 3 – customer advocates.
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Growing household debt is nothing new for both developed and emerging economies, and Central Banks globally have been grappling with the issue from time-to-time and have used interest rates and other macro-prudential measures to arrest the situation when it poses threats to their system’s financial stability. The situation is no different in Sri Lanka as there was a sharp increase in
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Sri Lanka will launch the ambitious Rs. 60 billion ‘Enterprise Sri Lanka’ programme on 21st of this month aiming to groom 100,000 entrepreneurs by 2020 through 16 concessional loan schemes with additional incentives provided to encourage female entrepreneurship.
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BEIJING (AFP): China’s trade surplus with the United States jumped in May, official data showed yesterday, worsening the imbalance at the centre of tensions between the economic titans while Beijing’s advantage with the rest of the world shrank.
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SHANGHAI (AFP): Chinese digital payments giant Ant Financial said yesterday it had raised US$14 billion in its latest financing round, making it the world’s largest fintech company ahead of an expected mammoth IPO.
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REUTERS: The Sri Lankan rupee hit a fresh record low of 159.00 per dollar yesterday, as importer dollar demand outpaced greenback sales by exporters who held back from selling the U.S. currency expecting a further decline in the rupee, dealers said.
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If there is a single most nagging issue in the country’s State sector, it is the weak productivity inherent in the public service which has been dragging the economic growth in the post independence Sri Lanka, and the
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Doha Bank, the third largest conventional bank in Qatar yesterday inaugurated its representative office at World Trade Centre (WTC) in Colombo, becoming the first Gulf bank to be launched in the country. The bank is said to be aiming to promote bi-lateral trade and investments between the two countries while mulling over a potential FTA between Sri Lanka and Qatar.
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(Colombo) REUTERS: Sri Lankan shares ended slightly weaker on Wednesday, hovering near their lowest close in over five months hit earlier in the week, led by diversified shares such as John Keells Holdings PLC, while foreign buying helped boost the turnover.