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Radisson Hotel Kandy team members celebrate the recognition
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Radisson Hotel Kandy Hotel Manager Mangala Hemananda |
Radisson Hotel Kandy, managed by La Vie Hotels & Resorts, announced its recognition as a Quality Accelerator for 1Q 2025, achieving the highest improvement in Guest Review Index across the Middle East, Africa and South East Asia Pacific region.
The hotel recorded an outstanding 8.5-point year-on-year increase, a remarkable milestone reflecting its unwavering commitment to service excellence and guest satisfaction.
This accolade not only celebrates operational excellence but also stands as a testament to the hotel’s dedication to the “Yes I Can!” service philosophy, which continues to inspire the team members to go above and beyond in creating exceptional guest experiences.
La Vie Hotels & Resorts, as the management company, proudly recognises this achievement as a reflection of the strength and dedication of the local team at Radisson Hotel Kandy and their consistent delivery of world-class hospitality.
“This recognition is an incredible honour for our team at Radisson Hotel Kandy,” said Radisson Hotel Kandy Hotel Manager Mangala Hemananda.
Radisson Hotel Kandy, Radisson Hotel Colombo, and Radisson Blu Resort Galle Cluster General Manager Kristofer Quadros extended his congratulations.
“This award is a direct result of the team’s relentless drive to improve, their deep understanding of guest expectations and their collective belief in the power of genuine hospitality. As part of the La Vie Hotels & Resorts portfolio, this accomplishment further reinforces our commitment to excellence across all properties we manage.”