The Eden Resort & Spa was recently recognized as a TripAdvisor Certificate of Excellence Hall of Fame winner.
The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor. The ‘Hall of Fame’ was created to honour those businesses that have earned a Certificate of Excellence for five consecutive years. Winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
Commenting on this, hotel’s GM Eksath Wijeratne stated, “It is indeed an honour for the entire team here at The Eden Resort & Spa, to have won this five years in a row and for being inducted into a TripAdvisor Hall of Fame. It is a wonderful thing to have such affirmation from our customers and we thank each and every one of them for taking the time to review us on TripAdvisor. Based entirely on customer reviews, this is an absolute vote of confidence with regards to the hotel, its staff and what we offer our guests.”
“Winning the TripAdvisor Certificate of Excellence for five consecutive years is a remarkable feat. TripAdvisor is pleased to induct five-time award winners into the ‘Hall of Fame’,” said TripAdvisor for Business President Marc Charron.
“By putting a spotlight on businesses that are focused on consistently delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that take into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Nestled on the golden coastline of Beruwela, The Eden has on offer 158 rooms and suites. The hotel also has newly refurbished banquet facilities accommodating 225 pax, a uniquely designed swimming pool, restaurants, bars, a fitness centre, Ayurveda spa, water sports centre and a host of other facilities and services designed to make a tropical holiday, a truly memorable experience.