Renowned shopping destination in Sri Lanka, Laksala has been awarded the Certificate of Excellence – 2015 for the second consecutive year based on customer reviews and ratings of shopping related malls across the globe by Tripadvisor – which is acclaimed as the world’s largest travel site.
Tripadvisor branded sites makeup the largest travel community in the world, reaching nearly 260 million unique monthly visitors, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and shopping destinations.
This Certificate of Excellence – 2015 was awarded based on our excellent customer service, level of fulfilling their needs and the degree of satisfaction reviewed by customers who visited Laksala during the period under review.
This was a remarkable achievement within a short period following the restructuring of the institution after been identified as an underperforming entity and turning it around to a profit making world class international shopping destination” stated Hasitha Tillekeratne, Chairman and CEO. He further stated that this is the second time this award was won by Laksala (Sri Lanka Handicrafts Board) – the only Government Institution selected for this prestigious award among 33 leading shopping destination in Sri Lanka.