Public servants should be made answerable to the public

I am enclosing a copy of Dr. Kinsley Heendeniya, Retired Medical Superintendent of Colombo Group of Hospitals of the Ministry of Health in terms of Article 19 of the Universal Declaration of Human Rights “Every person has the freedom of expression oral or writing to receive and transmit information such transmission shall be national and as well as international; to be published in your esteemed Press to the attention of the President and Members of Parliament”- Vide copy of the letter 7.3.2006.of Dr. Kingsley Heendeniya, A letter to the Daily News April 27, 2007 of U. D. J. Jinadasa, Colombo 6, under caption 

 Bureaucratic indolence, the benefits granted by the Government sometimes fail to reach due to the slothful attitude of the bureaucracy.

A case in point is the disregard to the repeated requests by a 92 years old widow made to the Divisional Secretary, Thimbirigasyaya and Accountant to get her W & OP grant and writing several letters under registered cover not even the courtesy of reply, and  her appeal to the Director General of Pensions could not bring any result and she  died at the end of last month March 2007. 

Public servants who fail to implement Government policies promptly in relation to social benefits mar the good image of the Government, 

M. Chandran

Social Worker