Softlogic Information Technologies-BMC Helix deliver value-driven digital transformation

BMC Helix Country Director for India and SAARC Deepak Singla

Softlogic Information Technologies Managing Director Roshan Rassool

Softlogic Information Technologies (Pvt.) Ltd announced a partnership as an authorised distributor and managed services partner with BMC Helix, Inc., a global leader in software solutions that helps the world’s most forward-thinking IT organizations turn AI into action. 

This partnership is designed to accelerate the adoption of AI-driven IT service and operations management solutions in Sri Lanka and the broader South Asian region and will enable organisations to modernise their IT environments by leveraging Softlogic’s local delivery expertise and BMC Helix’s intelligent platforms to drive operational efficiency, ensure regulatory compliance and enhance service reliability. Additionally, the collaboration aims to build local capacity through specialised training and managed services, empowering enterprises to scale their digital initiatives with confidence.

The partnership combines the strengths of Softlogic and BMC Helix to modernise IT operations to drive speed, agility and resilience, reduce MTTR and operational overhead through intelligent, agentic workflows, provide end-to-end visibility across on-premises and multi-cloud infrastructure, enable service-centric IT delivery, aligning operations with business goals.

The Sri Lankan and regional markets are facing a critical inflection point in their digital journeys. Despite years of investment, many organisations still operate with incomplete automation, unreliable configuration management databases and limited visibility into their service dependencies.

BMC Helix managed services address these pain points by delivering proactive remediation and intelligent event correlation, enhancing incident routing with AI-based decision logic, enabling self-healing automation and trusted change impact analysis, offering a fully managed, scalable platform that accelerates maturity without the need for extensive internal investments

“This partnership with BMC Helix marks a significant milestone for the region,” said Softlogic Information Technologies Managing Director Roshan Rassool. 

“We’re proud to announce a groundbreaking partnership between BMC Helix and Softlogic Information Technologies, built on a shared vision to empower enterprises with intelligent, scalable digital solutions driven by agentic AI,” said BMC Helix Country Director for India and SAARC Deepak Singla.