Queues after system failure at BIA immigration section

9 November 2022 12:11 pm - 4 - {{hitsCtrl.values.hits}}

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Lengthy queues were witnessed at the Bandaranaike International Airport (BIA) in Katunayake, as immigration/emigration process for passengers at the airport being carried out manually due to a computer system malfunction at the Immigration section.

The Airport and Aviation Services Sri Lanka (AASL) said that the process will be done manually until the fault is rectified.

This was reported a day after a system failure was reported at the Immigration Department's head office suspending all services, including the issuing of all types of passports.

However, the Department said that issuing of passports resumed this morning as usual.

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Comments - 4

jayasundara Wednesday, 09 November 2022 01:32 PM

as always some suspect going out or coming into the island without notice, so system need to be down, should be a politico banned from leaving country

Yusuf Wednesday, 09 November 2022 02:40 PM

Why can't such an important function do not have an IT continuity/ Disaster recovery plans in place. Negligence, I believe.

TR Wednesday, 09 November 2022 08:50 PM

LAST TIME RR WAS NOT PERMITTED TO TRAVEL TO IS CAUSE OF ANOTHER BREAK DOWN, TODAY THIS SOME OTHER MATTER INCONVENIENCING PASSENGERS. WHATS NEXT?

Spartacus Thursday, 10 November 2022 03:27 AM

All bullshit, delays at Immigration counter in SL is a common occurrence.

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Queues after system failure at BIA immigration section

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