Consumer Affairs Authority extends special raid until April 30

April 13, Colombo, Daily Mirror - The Consumer Affairs Authority (CAA) said that its special raid and investigation programme launched for the festive season will continue until April 30.

According to CAA Director of Information and Consumer Affairs, Asela Bandara, the authority has maintained a strong enforcement presence since the programme began on March 20. Within less than a month, nearly 2,000 raids have been carried out islandwide, targeting traders accused of causing inconvenience or financial loss to the public.

Authorities are also taking action against instances of price gouging, particularly where essential items are sold above the maximum retail price. In addition, the programme seeks to identify and penalise unfair trade practices, including cases where consumers are misled or treated unjustly in the marketplace.

Bandara further urged the public to remain alert and report any fraudulent or unethical business activities. Consumers can lodge complaints with the CAA via the hotline 1977 during office hours, following which officers will be dispatched to investigate and take necessary legal action against offending traders.