Singhagiri and Protech Device Solutions Partner to Bring “Singhagiri Mobicare” Device Protection to Customers

From Left to Right - ⁠Pasindu Madhuranga  - Brand Executive, Kalana Madurapperuma – Head of Brands, Ameesha Perera – Assistant Brand Manager Mobile Category, Thushara Rathnaweera – Mobile & IT Consultant, Lasantha Alwis – Chief Executive Officer, Nasser Majeed – Director, Anusha Marasinghe - Director, representing Singhagiri (Pvt) Ltd., Ajith Alexander - SVP Asia, Middle East & Africa, Protech Device Solutions, Sanjeewa Gunasekara- Service Manager, Protech Device Solutions Sri Lanka, Andrea Meikle- Customer Relationship Manager, Protech Device Solutions Sri Lanka, Nabeel Noordeen- Senior Operation Executive, Protech Device Solutions Sri Lanka, Bhagya Bandara – Assistant Manager, Marketing Digital Communication, Singhagiri (Pvt) Ltd., Dhanushka Udululla- Head of Channel Sales, Protech Device Solutions Sri Lanka

Protech Device Solutions, a wholly owned subsidiary of Protech Device Solutions LLC, UAE, has partnered with Singhagiri, one of Sri Lanka’s leading electronics retailers, to launch Singhagiri MobiCare, a comprehensive device care solution for customers purchasing smartphones at Singhagiri outlets.

Designed to deliver peace of mind from day one, Singhagiri MobiCare provides coverage for front screen and back glass damage across all smartphone brands. The solution is supported by a simple, hassle-free claims process, giving customers confidence, convenience, and uninterrupted device usage.

Commenting on the partnership, Lasantha Alwis – Chief Executive Officer at Singhagiri, said:

“Our goal has always been to introduce innovative solutions that enhance the customer experience. Partnering with Protech enables us to go beyond device sales, offering customers the assurance that they can stay connected without worrying about unexpected damage or downtime.”

Ajith Alexander, SVP – Asia, Middle East & Africa at Protech Device Solutions, added:

“At Protech, we work closely with partners like Singhagiri to create value-added services that strengthen the customer relationship beyond the point of sale. With Singhagiri MobiCare, we’re enabling Singhagiri to offer customers a smarter, more complete ownership experience—one that protects their investment and delivers real, everyday value.”

Singhagiri MobiCare is tailored to keep customers connected without disruption. The repair process is designed to be seamless, ensuring customers can continue to focus on what matters most.

Thushara Rathnaweera – Mobile & IT Consultant,  at Singhagiri, commented:

“By introducing Singhagiri MobiCare, we are reinforcing our commitment to delivering a complete, worry-free experience for our customers—from purchase through everyday use.”

Dhanushka Udumulla, Head of Channel Sales – Sri Lanka at Protech Device Solutions, said:

“Smartphones are essential to daily life, and when something goes wrong, customers want quick and easy support. MobiCare has been built with simplicity at its core - making enrollment, service, and assistance straightforward, fast, and stress-free for customers.”

This partnership marks the beginning of a broader collaboration between Protech and Singhagiri, with both organizations committed to introducing more innovative, customer-centric solutions that deliver greater value and convenience to consumers across Sri Lanka.