Don’t Leave Without Your Receipt – It Could Cost You!

16 October 2025 12:00 am Views - {{hitsCtrl.values.hits}} 5 Bookmark

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Recently, I had an unforgettable experience (on my way home!) at a leading supermarket close to my residence, which I believe is worth sharing for the benefit of other customers.

After purchasing a packet of powdered milk, biscuits, watermelon, plantains, and a few other items, I handed the cashier a Rs. 5,000 note. He returned the balance of around Rs. 2,000, which I failed to check properly at the time. To my surprise, instead of handing me the receipt, he casually tossed it under his table. It was only when I specifically asked for the receipt that he gave it to me.

When I got home, I reconciled the receipt with the cash in my pocket and noticed something unusual. The receipt indicated that I should have received Rs. 2,700 as balance, but I only had approximately Rs. 2,600 – a shortfall of Rs. 100.

I returned to the supermarket and informed the cashier about the discrepancy. To his credit, he promptly refunded the missing Rs. 100 without any hesitation.

This experience taught me a valuable lesson: always collect and check your receipt before leaving the counter. It’s important to ensure that the balance given to you matches the amount on the receipt. Mistakes can happen, and being vigilant can save you from unnecessary inconvenience.

Mohamed Zahran

Colombo

Comments - 5

Ravana Thursday, 16 October 2025 06:13 AM

Everywhere you go. Check your bill.

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ANNE CUNT Thursday, 16 October 2025 05:42 PM

you are lucky the cashier is not SLPP other wise you would have got a balance of Rs 200

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Gajaba Walimunidewa Thursday, 16 October 2025 07:49 PM

I once purchased a few items of moderate prices but at the counter the total was far higher than i had thought. There itself i checked the small screen. It showed 500g of green apple instead of raw mangoes. Their unit price had huge difference. If i just gave my card for the transaction I would have lost almost Rs.900. I have had a few such incidents at both our leading supermarkets, FD and Kieels. Always check your bill to see if it matches with your purchase.

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Rohini Wijetilleke Thursday, 16 October 2025 08:45 PM

How petty? It would have been an honest mistake.. Instead of humiliating the cashier who gets paid a pittance this person is making a big fuss, Be a gentleman and ignore the discrepancy.

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S. Lantra Friday, 17 October 2025 01:26 AM

One supermarket is famous for giving a bill that cannot be read. Their cash machines and printers are outdated. Naturally after with 150 years of being in the business. Bringing this to the notice of the manager and the staff is of no avail. How can one check the bill when it cannot be read. In case it can be read at that moment, the contents vanish in a few days time. There are instances a customer needs to keep the bill for at least one year. Small grocery shops and the dried fish sellers give better bills.

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