Be vigilant at the Banks

“Everything needs money” this concept again came to my mind because of an experience that happened to me at a reputed bank here a few weeks ago. I went to the bank in which I have been a customer for more than two decades to withdraw some  money from my account and deposit it in  another company’s account. Suddenly I remembered that I can do it more easily through a bank transfer and I met the respective officer in the bank for the process. After the transaction I received a SMS indicating that  in addition to the amount that was transferred, an additional Rs.250 had been charged. I  realised only then that I had been charged Rs.250 for the money transfer. The officers in the bank did not inform me about it at the beginning, and I could have done it easily without an extra charge  if I had waited a few more minutes at the bank counter. I did not know that they charge Rs 250/= for a money transfer between the accounts of the same bank,  and that was my fault at the end.

What I learned from the incident was that customers should know the charging process of their Banks as they are not kind enough to inform  beforehand. At the very least, one should be vigilant enough to inquire about it there are any doubts before the procedure. So be careful when you do a similar transaction at the same time.

A bank customer

Negombo