FM Document Authentication restricted due to system failure

The authentication of documents by the Consular Affairs Division of the Foreign Ministry in Colombo and the regional offices in Jaffna, Trincomalee, Matara, and Kandy will be limited until further notice, the Foreign Affairs Ministry said.

They said the services were limited due to a technical fault in the computer system of the Consular Affairs Division of the Foreign Affairs Ministry.

“The Foreign Ministry accords the utmost importance to the smooth document verification process, and remedial action is being taken. At present, the Consular Division is processing only the most urgent documents, and other documents will be processed once the system is repaired. Other consular services continue without interruption,” the Ministry said in a media release.

“The public will be notified once the verification process is in full operation. Any inconvenience caused to the public due to the technical glitch is deeply regretted,” it said.

For information on the feasibility of the services required, the public may contact the following phone numbers:

Consular Affairs Division, Colombo – 0112338812

Regional Office, Jaffna - 0212215972

Regional Office, Trincomalee – 0262223182/86

Regional Office, Kandy - 0812384410

Regional Office, Kurunegala – 0372225931

Regional Office, Matara - 0412226713/0412226697