TikTok launches guide to combat misinformation during floods in Sri Lanka

TikTok has announced the launch of a new search guide designed to help the users in Sri Lanka access authoritative and up-to-date information during the ongoing floods after cyclone Ditwah. 
As part of TikTok’s continued efforts to promote safety and factual awareness on its platform, the guide will provide verified information to counter misinformation trends surrounding natural disasters.
The users in Sri Lanka searching for flood-related updates on TikTok will now see a prominent banner urging them to verify information through credible sources. This guide connects the users directly with the Disaster Management Centre (DMC) Sri Lanka, from where the users in Sri Lanka can access verified information regarding the natural disasters. The guide also connects the users to TikTok’s Safety Centre resources and provides a direct link to TikTok’s Tragic Event Support guide, which offers practical support for the individuals affected by the distressing incidents. 
The guide defines what constitutes a tragic event - ranging from natural disasters to personal loss - and provides users with information on seeking mental health support and responsibly sharing or reporting content related to such events. 
“Our goal with this Search Guide is to help people find accurate, trusted information precisely when they need it most,” said TikTok Head of Public Policy and Government Relations South Asia Ferdous Mottakin. 
“By embedding verified resources directly into search results, we are ensuring that communities have fast, reliable access to official guidance, emotional support tools and safety information, all within the platform. This feature is designed to reinforce responsible information-sharing and support users during a crisis.”