Concerns on three-wheeler regulation in tourist areas



The continued inaction by authorities regarding the growing influence of informal three-wheeler taxi groups is deeply concerning. 

In several tourist destinations such as Weligama, Kandy, Nuwara Eliya, and Ella, passengers are increasingly subjected to arbitrary minimum fares  Rs. 200, Rs. 300, and even Rs. 500 irrespective of distance compared to Rs.120 in Colombo.

This situation reflects a loss of regulatory control. 

Commuters face: Unpredictable and non-metered charges; poor and sometimes unsafe driving practices; unprofessional and, at times, unacceptable behaviour. At a time when the Government is actively promoting tourism, the message carried back by visitors is deeply damaging. Tourists who experience overcharging, confusion, or intimidation are unlikely to recommend Sri Lanka as a fair and welcoming destination. Word-of-mouth, travel reviews, and social media narratives can quickly undermine years of promotional effort, portraying the country as disorganized and exploitative rather than hospitable.

There is an urgent need for: Strict enforcement of metered fares; visible regulatory oversight in tourist zones; a formal complaint and penalty system; promotion of app-based or regulated taxi alternatives.

Without timely intervention, this issue risks becoming entrenched, undermining both public trust and the country’s tourism ambitions.

Upali Weerasinghe                   

 


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