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EPF Department closed due to several staff testing Covid-19 positive

12 August 2021 06:33 pm - 0     - {{hitsCtrl.values.hits}}


The Central Bank of Sri Lanka (CBSL) announced today the closure of the Public Relations Counters of Employees’ Provident Fund (EPF) Department until further notice as several staff members have tested positive for Covid-19.

Following is the notice in full:

Members and Employers of Employees’ Provident Fund (EPF) are hereby informed that the Public Relation and Inquiry Counters at the Lloyd’s Building, Sir Baron Jayathilake Mawatha, Colombo 01 will be closed until 20.08.2021 as several staff members of this unit have been tested positive for COVID-19.

All other services of EPF Department will be continued uninterruptedly. Please refer to the contact details below or visit our website, for more information.

1. Collection of Contributions through electronic media and updating of member accounts Inquiries: 011-2477475, 011-2477927, 011-2477971, 011-2477981, 011-2477987, 011-2477990, 011-2477999.

2. Amendment of Name/National Identity Card number of Member Accounts Inquiries: 011-2477336, 011-2477374, 011-2477414, 011-2477398, 011-2477146

3. To obtain EPF Balance Confirmation through post & email Inquiries: 100 -2212222, 100-2212222 Email address:

4. To obtain EPF Balance Confirmation/ Contribution History Report for VISA Applications Inquiries: 011-2477148, 011-2477149, 011-2477612, 011-2477224, 011-2477906, 011-2477980, 011-2477918, 011-2477986 Email address:

5. For 30% Pre retirement benefits and Full retirement benefits related Inquiries Inquiries: 011- 2477685, 011-2477689

6. For Housing Loans related Inquiries Inquiries: 011-2477220, 011-2477743, 011-2477131

Please use the drop box kept at Lloyds Building to submit the monthly C forms, Cheques/ bank drafts /money orders, service request letters and the related documents in obtaining EPF services. Kindly indicate the contact number or email address of the relevant member or employer on the envelope.

Further, following telephone numbers are available for inquires during 8:00 am and 4.00 pm on bank working days.


Telephone Numbers: 011-2206642, 011-2206690 -011-2206693, 070-2252051, 070-1278502, 070-2247862

Fax: 011-2206694

Email Address:

Due to the prevailing pandemic situation, public is requested to strictly limit visiting the EPF Department or the Regional Offices of the Central Bank of Sri Lanka to obtain services.

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