HNB Assurance unveils new customer service centre

Highlights of HNB Assurance customer service centre opening

HNB Assurance PLC has recently relocated its customer service centre to a new, improved location to engage and provide enhanced services, ensuring greater accessibility and seamless customer experience to its valued policyholders.

The newly enhanced customer service centre is designed to offer an excellent experience, featuring state-of-the-art facilities and enhanced accessibility. This move aligns with HNB Assurance’s vision to continuously improve its customer engagement, ensuring a superior experience for policyholders and stakeholders alike.

Commenting on the opening of the new customer service centre, HNB Assurance PLC CEO Lasitha Wimalaratne stated, “Customer satisfaction remains at the heart of our business. With this new and improved location, we aim to elevate our service standards by offering a more personalised and convenient experience for our customers.”
Echoing similar sentiments, HNB Assurance Chief Marketing and Customer Experience Officer Dinesh Yogaratnam added, “The move to a new location is a strategic decision to ensure that our customers receive the best possible service. This upgraded centre is equipped with modernised facilities and an inviting atmosphere to create a seamless and hassle-free experience for all who walk through our doors.”

HNB Assurance invites all customers to visit the new centre and experience the enhanced service firsthand at No. 46/5 1/1, 1st Floor, Robert Senanayaka Building, Nawam Mawatha, Colombo 2.