DFCC Bank relocates Ratnapura branch

• Enhances accessibility and customer experience

DFCC Bank has relocated its Ratnapura branch to a new premises at No. 269, Main Street, Ratnapura, offering the customers a more accessible, spacious and convenient banking environment in the heart of the city.

The relocation reflects DFCC Bank’s continued investment in creating banking experiences that are simpler, more comfortable and better, aligned with the evolving customer expectations. 

Strategically located within Ratnapura’s commercial centre, the new branch has been designed to improve accessibility while providing the customers with a modern banking environment that supports both traditional and digital banking interactions.

The branch continues to offer the full range of DFCC Bank’s products and services, serving individuals, families, entrepreneurs and businesses across the region. The customers also benefit from access to the bank’s growing suite of digital banking solutions, supported by relationship-driven service and personalised financial guidance.

DFCC Bank Vice President and Head of Branch Banking and Distribution Duminda Silva said, “Banking is becoming increasingly digital but the customers still value accessibility, convenience and meaningful human interaction when making important financial decisions. The relocation of our Ratnapura branch reflects our commitment to creating banking environments that bring these elements together. By investing in modern, customer-focused spaces, we are making it easier for the customers to access the services, advice and support they need, while continuing to strengthen our presence within the communities we serve.”

Ratnapura remains an important economic centre, supporting a diverse mix of commercial activity, entrepreneurship and household banking needs. Through its enhanced presence in the city, DFCC Bank is well positioned to continue supporting the customers with solutions that respond to their changing financial requirements.

The relocation forms part of DFCC Bank’s broader efforts to strengthen its service network and create banking experiences that combine accessibility, convenience and customer-centric service across every stage of the customer journey.