Voice of technology innovators must be heard by governments: Microsoft

5 April 2024 12:00 am

Technology company Microsoft Corporation asserted the need for close collaboration with industry bodies across Asia to ensure that the voice of technology innovators are heard by the governments and decision-making bodies. 
According to Microsoft India and South Asia President Puneet Chandok, such collaboration facilitates a clear understanding of technological advancements and ensures that there is feedback and collaboration.


“We are committed to fostering collaboration, providing a clear voice and ensuring feedback mechanisms are in place,” Chandok told Mirror Business in an exclusive interview during his recent visit to Sri Lanka.
With regard to Artificial Intelligence (AI), he asserted that being responsible and safe development is paramount. 
“We prioritise building AI with the right responsibility, safety and safeguards. This approach is ingrained in our products and how we operate. We focus on building trust through privacy, removing biases and ensuring transparency and scalability,” said Chandok.


Microsoft recently launched ‘Copilot’ for Microsoft 365, an AI-powered companion that seamlessly integrates AI capabilities into a unified experience. It marked a breakthrough in human-technology interaction where privacy and security remain at the forefront. Apparel giant Brandix was among the first organisations in Sri Lanka to participate in the Early Access Programme.


The visiting Microsoft head, while noting that governments play a significant role in this effort, said many, including those with mature policies, are engaging in conversations about AI policy. 


He shared that it is encouraging to see governments engaging with technology providers and industry bodies. 
“We must continue to offer our insights, feedback and collaboration to tackle the challenges ahead. The purpose is clear, to leverage AI for transformative change. This presents a significant opportunity for Sri Lanka and other countries in Asia to lead the way in AI adoption. 


“We have the technology at our fingertips; now, it’s about ensuring that it reaches every individual in a meaningful way,” said Chandok.