Browns Hotels & Resorts wins 2022 TripAdvisor Travelers’ Choice Award

Both Club Hotel Dolphin and Dickwella Resort & Spa of the Browns Hotels and Resorts were recognised recently by TripAdvisor with the prestigious title of Travellers’ Choice Award 2022, consecutively for another successive year. 

This award celebrates businesses that have received remarkable traveller reviews from around the globe on TripAdvisor over the last 12 months. 

Hotel Club Dolphin is an immaculately designed beachfront hotel and a peace haven amongst the hotels found in Negombo. Dickwella Resort & Spa is a legacy of pristine southern seas nestled along the untouched shores of Dickwella and is a renowned beach hotel designed for tropical living in cosy comforts.

Amidst the social and economic challenges faced during the last couple of years, Browns Hotels & Resorts portfolio of properties stood out within the industry by consistently delivering positive experiences to the travellers. The organisations’ unwavering efforts in uplifting tourism even during the toughest of times, makes it one of the most sought-after hospitality brands in the region. It is also a testament to the optimistic outlook that exists on post-pandemic travel as they prepare to welcome travellers from around the world. 

Browns Hotels and Resorts, Sri Lanka’s leading hospitality chain at the forefront of the leisure sector, is present in Sri Lanka, the Maldives and Mauritius, with a room capacity of 909 keys and with a further capacity of 363 keys under construction.

Commenting on the award received, Group General Manager Eksath Wijerathne said, “We are honoured to receive the coveted TripAdvisor’s Travellers’ Choice once again. This is a true testament of our team’s commitment and dedication in providing an outstanding service to our valued guests. We are truly humbled by this recognition achieved during a trying couple of years due to COVID-19 and its aftermath. We will continue to uphold our promise of service par excellence across our properties as we look forward to welcoming our guests back.”

Congratulating the 2022 TripAdvisor’s Travellers’ Choice winners, TripAdvisor Chief Commercial Officer Kanika Soni stated, “The Travellers’ Choice Awards recognise the best in tourism and hospitality, according to those who matter most: your guests. Ranking among the Travellers’ Choice winners is always tough but never more so than this year, as we emerge from the pandemic. Whether it’s using new technology, implementing safety measures or hiring outstanding staff, I’m impressed by the steps you’ve taken to meet travellers’ new demands. You’ve adapted brilliantly in the face of adversity.”