ComBank Digital wins AFTA award for ‘Best Frictionless Credit Evaluation Initiative’

Representatives of the Commercial Bank accept the AFTA award. From left: Commercial Bank Senior Manager - Digital Banking Unit Chamindaa Fernando, the Bank’s Manager – IT Nadika Nagahawatte, President of Fintech Association of Sri Lanka Rajkumar Kanagasingam, Association’s Senior Advisor Dr.Tissa Jayaweera, Assistant Governor of the Central Bank of Sri Lanka Dharmasri Kumaratunge and the bank’s Executive Officer - Integrated Risk Management Department Malinda Liyanage

A facility provided by the Commercial Bankof Ceylon for personal loans to be applied for online, has been adjudged the ‘Best Frictionless Credit Evaluation Initiative’ in Sri Lanka by the Asian FinTech Academy (AFTA).

The award was presented to the bank at the ‘Asian Digital Finance Forum and Awards’ at the Hilton Colombo recently, in recognition of the strides made by ComBank Digital, the bank’s single omni-channel digital banking platform, to improve the digital banking experience for customers with enhanced functionality, convenience and security.

The Personal Loan Request feature on ComBank Digital makes it possible for customers to request a personal loan without visiting a bank branch. All correspondence is conducted via the online platform, eliminating paperwork and thereby promoting eco-friendly practices in addition to enhancing convenience.

“We are delighted to win this award, which reaffirms the success of our efforts to provide frictionless access to services as part of our digital transformation,” Commercial Bank’s Head of Retail Products and Digital Channels Pradeep Banduwansa said. 

“We are constantly looking to push the boundaries in terms of functionality, without compromising security and user-friendliness. Many exciting new features are in the pipeline for ComBank Digital users.”