13 February 2017 04:45 pm
Jaguar Land Rover has unveiled a new dedicated regional training academy in Singapore. Based on the successful Jaguar Land Rover Academy in our global offices, the new training academy is the first such facility for the manufacturer in the Asia Pacific Importer region and reiterates Jaguar Land Rover’s continual investment in Asia Pacific.
Commenting on the launch, Mr. Robin Colgan, Managing Director Jaguar Land Rover Asia Pacific, said, “We are thrilled to unveil our new dedicated training academy in Singapore. This represents an important investment in Singapore and in the region, and we are committed to giving our customers experiences they will love. To do that, it is vital that we continue investing in our people and with the new academy, we can now deliver world-class training across the network.”
As a dedicated regional training hub, the academy will provide both technical and non-technical training to Jaguar Land Rover’s dealer partners across the Asia Pacific Importer network and regional office staff. Delivering over 5027 man days of training when operational, the academy will see more than 300 technicians, sales consultants and service representatives trained to deliver world class levels of customer service across 37 dealerships in countries within the region.
Training is focused on specific job roles, with a range of specialised programmes catering to various functions, including those in Sales, After-sales and Technical roles. The 1289sqm facility also features a purpose-built workshop with floor space for nine training vehicles as well as a fully equipped showroom for four cars, complete with a dedicated sales and service areas, and with color and trim units, to provide training in an actual work environment.