27 February 2018 12:00 am
SriLankan Airlines yesterday said it was experiencing continuous delays in flights and congestion at the country’s main Bandaranaike International Airport (BIA) in Katunayake, due to a combination of factors.
“SriLankan Airlines regrets the continuing delays and congestion at the Colombo airport. Due to a combination of unforeseen events, including a bird strike, which damaged an aircraft in Cochin, our valued customers have been subjected to great inconvenience and delayed flights,” a brief SriLankan statement said.
The airline requested all its passengers to check in for their flights online, to contact its 24-hour call centre on 011-97331979 or their travel agent before going to BIA.
“Maintaining an up-to-date profile, including the current mobile numbers and email addresses, on FlySmiLes, our frequent flyer programme, would help us contact you in advance to advise of the delays or disruptions,” SriLankan said.