Fonterra clarifies concerns over Anchor butter not having Tamil wording

3 June 2021 01:20 pm - 9 - {{hitsCtrl.values.hits}}

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Fonterra Brands Lanka has clarified the reason behind Anchor butter not having Tamil wording.

The company said that Anchor butter product packaging is fully compliant with the packaging regulations of Sri Lanka.

"We understand and empathise with the recent concerns regarding the languages used on the pack," Fonterra Brands Lanka said.

Fonterra Brands Lanka noted that Anchor butter is a multi-market product, made, packaged and exported from New Zealand to multiple countries in East and South East Asia.

"The same pack is made available to Sri Lanka. Hence, the product packaging includes the commonly spoken language in these respective countries. We respect diversity and place our customer requirements at the highest importance," Fonterra Brands Lanka said.

Meanwhile, the Consumer Affairs Authority (CAA) of Sri Lanka said there was no complaint over the label displayed on the Anchor butter product.

The Chairman of the Consumer Affairs Authority Shantha Dissanayake said that if there is a complaint then the matter can be looked into.

However, Fonterra Brands Lanka said that it had not violated any laws related to the CAA.

An image of the product was shared on social media drawing strong criticism. (Easwaran Rutnam and Vyshnavy Velrajh)

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Comments - 9

Janakan Thursday, 03 June 2021 03:18 PM

They don not need Tamil language but they only need Tamils money

ranjit Thursday, 03 June 2021 03:22 PM

if it is contravening to the official language law act CAA must take action against it and must not wait for people to complain. This is the second time govt officials areshowing a step -motherly attitude to the use of Tamil - which is also an official language in SL

sunil Thursday, 03 June 2021 03:54 PM

CAA knows there is a problem, but will do nothing until someone else lodges a complain-what a joke

A butter-nut Thursday, 03 June 2021 04:47 PM

It looks like we prefer good packaging rather than good butter! Lol

Lanki Thursday, 03 June 2021 11:11 PM

How can a person who does not follow the law of the land can be the head of CAA? Law is clear the label has to have Tamil.

Deen Friday, 04 June 2021 02:06 AM

We better start to boycott these products to show the consumer power

Adwani Friday, 04 June 2021 06:09 AM

Sinhalese, Tamil or English, butter speaks itself, that it is a Butter, Ancho butters better.

Sathi Friday, 04 June 2021 06:20 AM

With these kind of extremist demands, Anchor will remove sinhala also from their packs and let be just English like in other imported consumer products.

Help wanted Friday, 04 June 2021 08:02 AM

Flood emails with complains to Fonterra head office in New Zealand. This is their email address talktous@fonterra.com

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Fonterra clarifies concerns over Anchor butter not having Tamil wording

Comments - 9

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