Imperium (Pvt.) Ltd, a leading software development and solutions company, has been appointed as the authorized partner in Sri Lanka for Backbase, the world’s leading omnichannel solution for banks and insurance companies.
Backbase is based in Amsterdam, Netherlands, which also houses its EMEA region headquarters and has offices in Atlanta in the USA, London and Cardiff in the UK and Singapore.
Imperium together with Backbase will reach out to support the growing interest of banks and insurance companies in Sri Lanka to move into a truly digital and mobile age.
The Backbase Customer Experience Platform (CXP) has been acclaimed by independent consultants such as Forrester and Gartner as the leading solution available in the market to help prospective banks roll-out and/or expand their mobile and Internet banking offering to transform the customer experience.
“We are delighted to partner with Backbase, which is the world’s premier solution for omnichannel banking. As a solution provider in the software and technology space who takes pride in being very close to our customers and their requirements, we are confident that Backbase and our partnership will be able to add significant value to the banking and insurance sector in Sri Lanka,” said Imperium (Pvt.) Ltd Managing Director Buddhin Gunasekera.
The Backbase omnichannel solution eliminates the need to write and deploy multiple silo-based apps for different requirements of a bank, all of which then need to be integrated, maintained and supported individually.
Over 90 banks have deployed the Backbase omni-channel solution to fulfil their digital banking needs including HDFC and IDFC (India), Siam Commercial Bank (Thailand), Bank of the Philippine Islands (Philippines), Ambank (Malaysia), Westpac (Singapore and Australia), TIMO Bank (Vietnam), etc., in the Asia Pacific region.
“Backbases see great potential in Asia for digital banking solutions like Backbase; Sri Lanka is no exception to that rule. More and more customers are demanding personal and transparent experiences and banks need to catch up with this trend, that is what we help our customers to do,” said Nick Platjouw at Backbase, Netherlands.