Uber launches package delivery service in Colombo

Taxi hailing App, Uber launched in Colombo today its new package delivery service ‘Uber Connect,’ which will allow residents of Colombo to send and receive parcels within city limits.

“We are thrilled to be launching Uber Connect which will help users send and receive packages to their friends and family or order items from shops, all from the comfort and safety of their homes,” said Uber General Manager Sri Lanka and South & East India Subodh Sangwan in a statement to the media.

“Uber Connect is a prime example of how we are adapting our platform to meet the needs of our communities, which still need to practice social distancing as we emerge from the pandemic, along with creating new earning opportunities for our drivers,” he added.

The service will only accept packages under 5 kilograms in weight, and transportable on a two-wheeler vehicle. Packages must be sealed and not contain prohibited items such as alcohol, recreational drugs, or dangerous and illegal items. 

Similar to on-demand trips, customers will be able to continue monitoring the trip’s progress prior to pick-up, en route, and at the drop-off. Customers can also share the delivery status with the recipient of the package.

Sangwan stressed that Uber Connect will adhere to all rules and guidelines laid down by the government and local authorities.

He assured that all driver partners have been given virtual guidance to maintain strict health and hygiene standards and to avoid direct contact with customers during delivery.