Trip Advisor, the world’s largest travel site, has awarded the prestigious Certificate of Excellence 2012 to Eden Resort & Spa. This award honours hospitality excellence and is given only to establishments that consistently achieve outstanding traveller reviews on their website. By winning this accolade, Eden Resort & Spa has entered into the prestigious category in the world tourism map.
To qualify for this certification, businesses are required to maintain an overall rating of four or five or higher, out of a possible of five, as reviewed by travellers on Trip Advisor. Additional criteria include the volume of reviews received within the last 12 months. These travel ratings and comments are displayed on their interactive web forum where travellers worldwide share their views and opinions about each travel establishment they have visited.
According to this travel site, traveller ratings are considered a measure of how travellers have liked each travel establishment. It also provides would-be travellers a great opportunity to discover diverse aspects of each travel establishment and destinations prior to making a booking. Among the viewer ratings received, Eden Resort & Spa has received an overall traveller rating of four out of five.
In their congratulatory note to Eden Resort & Spa, the team at Trip Advisor has said, “Trip Advisor is proud to congratulate Eden Resort & Spa on earning the prestigious 2012 Certificate of Excellence Award. Our travellers consistently commend your property with the highest praise and we recognize your four-rating as an exceptional achievement.”
Also speaking about this significant achievement, Eksath Wijeratne, General Manager of Eden Resort & Spa said, “Receiving this top accolade from Trip Advisor, one of the most sought after travel websites in the world is a testimony to the world-class hospitality services offered at our five-star resort. With a service-first mindset, we go the extra mile to make our global and our local visitors feel at home, with ample luxury at their behest, making their stay with us a truly memorable five-star experience. I am extremely proud to share this accolade with my team at Eden Resort & Spa.”
Eden Resort & Spa is a member hotel of the LOLC Leisure Group and owns a rich history of over 16 years in the hospitality and leisure industry in Sri Lanka. An ISO 9001:2008 and HACCP certified hotel, Eden’s notable accolades include, receiving Crescent rating four certification for Halal-friendly hotels earlier this year and winner of the award for business excellence for the hospitality trade from the National Chamber of Commerce, Sri Lanka for 2004, 2008, 2009, 2010 and 2011.
This five-star resort has 158 elegantly furnished luxury rooms, suites and penthouses and an exclusive spa which has earned the hotel the prestige of being the first five-star hotel in Sri Lanka to offer spa facilities. Other facilities provided by Eden Resort & Spa include the availability of local and international cuisine at a choice of indoor and outdoor dining venues, fresh sea food, 24-hour coffee shop which caters to both Sri Lankan and foreign tourists, Sunday buffet, wedding and conference facilities and a range of water sports, including diving facilities with PADI certified diving instructors.