Sri Lanka’s fastest growing commercial bank, Pan Asia Banking corporation PLC recently joined hands with Bellvantage (Pvt.) Ltd to obtain an outsourcing solution to handle the bank’s 24x7/365 Contact Centre operation.
“We are pleased to enter into an arrangement with Bellvantage (Pvt.) Ltd to provide a superior quality customer support service to our valued customers said Pan Asia Bank Marketing and Personal Banking Deputy General Manager Nalaka Wijayawardana. “With this arrangement we expect to increase our operational efficiency and better utilization of resources to grow the bank’s core business areas. Also, we are confident that they will be able to successfully market, implement and provide the best customer support service on banks products and services to all existing as well as potential customers of Pan Asia Bank,” added Wijayawardana.
Bellvantage (Pvt.) Ltd, a subsidiary of one of Sri Lanka’s largest diversified conglomerates Melstacorp PLC is a leader in delivering high performance business solutions and professional services in outsourcing, technology and consulting services.