To keep up with the demands of a 21st century lifestyle, Abans Service has constantly been incorporating new and improved technology as part of its service offerings.
The 24-hour assistance option gives you the opportunity to call its hotline and receive both guidance and feedback over the phone. In urgent situations, a technician will arrive at your doorstep to attend to problems regarding your appliances within two hours from contacting the hotline number.
Abans Service further possesses an interactive online website by which you can simply enter the job number sent to you through SMS and keep track of the progress on the services for your home appliance or electronic product.
You can also make a direct online payment through a secure gateway on the Abans Service website, allowing you to save the time that will be spent on making the payment in person.
Additionally, the Abans’ special SMS system option will keep you informed on the job progress and status for your appliances. You will also be notified via SMS updates to your mobile phone when your unit is ready for collection/delivery.
The Mobile Service and Quick Services facilities are perfect for those situations when you are strapped for time, but need your appliances serviced.
The Abans Quick Mobile Service gives you the option of accessing after-sales services without leaving the comfort of your home. Just contact its call centre and a mobile service bus, outfitted with sophisticated machinery and a highly qualified service team, will arrive at your home to perform the necessary services for your appliances.
Likewise, with the Quick Services option, you can simply bring over your appliances to the Abans Service Centre and get them serviced on-the-spot.
Since its inception, Abans Service has always striven to provide enhanced convenience for loyal customers. With a vast islandwide network of 17 regional service centres and over 100 official service agents, Abans Service allows customers across the country to readily access its quick and effective services using only genuine spare parts. The centre provides after-sales services for the wide variety of appliances that are presently being offered at Abans PLC, including world-renowned brands, namely, LG, Hoover, Mitsubishi Electric, Electrolux, Elba and so on.
Currently, at any Abans Service Centre islandwide, you will receive six free after-sales services and free installation for your LG air conditioner from a highly qualified service team that can attend to your specific AC needs. Every Abans AC service technician has received specialized training in air conditioning at the company’s special LG AC academy; hence, when you turn over your air conditioner to Abans Service, you can ensure that your unit is in safe hands.