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Sat, 30 Sep 2023 Today's Paper
Dialog Mobile services fully restored
21 September 2017 10:21 am - 5 - {{hitsCtrl.values.hits}}
While expressing regrets over the inconvenience to its customers arising from network disturbances on Wednesday afternoon, the Dialog network announced that the services were fully restored in less than 60 minutes.
“Dialog regrets the inconvenience to customers arising from network disturbances on Wednesday afternoon. The Disturbance to voice and SMS services occurred due to a power systems failure at one of the key network nodes, which resulted in congestion in other parts of the network. Services were fully restored in less than 60 minutes,” the Dialog stated.
On Wednesday afternoon, Dialog networks throughout the country experienced a wide-ranging network failure.
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Yahiya Thursday, 21 September 2017 01:29 PM
More than 60 minutes.
sunil perera Thursday, 21 September 2017 02:21 PM
Its crashed again 21.9 at 2.20 pm
A M Katha Thursday, 21 September 2017 03:27 PM
Good to see that Dialog has apologised for the failure annd corrected it. No passing the buck.Now if a customer were to have a failure, would an apology be enough? Or would Dialog have a penalty?If so how about a penalty on Dialog? Refund LKR 5 to each customer?AM Katha
srilankan Thursday, 21 September 2017 03:39 PM
60 mints of peace!!!!! thank you dialog
Dee Thursday, 21 September 2017 06:57 PM
Thank you Dialog. Had a good break for 1 hour. Managed lots of things.
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