Bharti Airtel, a leading global telecommunications company with operations in 20 countries across Asia and Africa, announced that the corporate office of Airtel Lanka would gain a new identity through its relocation to the spacious corporate hub of Colombo, the World Trade Centre (WTC).
In a move to offer greater convenience and ease of access, as well as to enhance its corporate profile, Airtel Lanka’s new corporate office will be located on the 10th and 11th floors, West Tower of the WTC in a more spacious and luxurious setting. The new office was ceremoniously declared open by Sunil Bharti Mittal, Chairman and Managing Director, Bharti Airtel Limited and Suren Goonewardene, CEO/MD of Airtel Lanka amidst a large gathering of staff and other well-wishers.
Speaking at the opening Goonewardene said, “I warmly welcome all our staff to our new plush office and hope that the shifting of our premises to a more luxurious and spacious environment would encourage innovation, inculcate radical thinking and motivate every single one of us to strive for greater heights in terms of revenue, customer service, efficiency and productivity.”
“I believe with the transformation of our corporate office, we will continue to revolutionize the telecommunication industry in a more positive and productive way while still maintaining our basics of being alive, inclusive and respectful of all the needs of our various stakeholders. We believe in these virtues and thus will continue playing our game the ethical way.”
Airtel Lanka has prided itself as being a catalyst of change in Sri Lanka’s telecommunications industry, as its arrival into the local market in January 2009 paved the way for a new and interesting chapter in the history of Sri Lankan telecommunication. As the fifth and final entrant into a highly competitive and dynamic industry, the launch of several new services changed the way the local telecom business operated. These included the lowest rates for voice services, per second billing, the lowest IDD rates along with the concept of no hidden costs - all of which contributed to making telecommunication services cheaper and more accessible to all Sri Lankans.
With an investment of over $300 million in its Sri Lanka operations, Airtel Lanka has set up over 1500 base stations island-wide to support its 2G network. The company further announced that it would continue to increase its 3G data coverage while continuing to aggressively expand its total network coverage by further increasing its number of towers.
Airtel will also convert all its networks to HSPA+ technology and plans on changing its systems and processes to the latest technology - a move expected to greatly benefit customers, as access to products and services becomes both easier and faster.