Abans opens new service centre in Matara

2 November 2015 06:30 pm - 0 - {{hitsCtrl.values.hits}}

A A A

In an attempt steered towards easing the convenience of consumers further, Abans service centre has recently marked its presence in yet another district in the country.

This newly opened service centre in Matara is located in the very heart of the town establishing accessibility and proximity at its best with easy access to both public transport and private parking facilities.

After much anticipation the service centre was officially declared open by Aban Pestonjee chairperson of Abans Group, Nanshad Aspi Daruwalla Deputy General Manager - CSC of Abans Electricals PLC – Service Department and Channa De Silva Senior Regional Manager.

Followed by months of thorough planning and implementation this new service centre has been established to serve its customers needs by ensuring the utmost level of satisfaction is delivered. Like all Service Centre’s home to the Abans Group this too is well equipped with advanced technology, customer friendly staff, technicians and engineers that are carefully selected after undergoing a comprehensive training period to ensure no compromises are made in the quality delivered.

With this new addition the Abans Group operates a total of 16 service centre and 59 dedicated franchise agents in its network throughout the country. All service centres island wide cover a broad field of after-sales-services ranging from repairs and installations to the service and overall maintenance of valuable electronic products. Over the years Abans Service Centre’s have nurtured numerous well renowned brands such as LG, Hoover, Haier, Mitsubishi and Philips to name a few.

The company has consistently placed customers on their top list of priorities and worked towards enhancing their range of facilities to ensure strong relationships are not just built but also maintained. In keeping with this attitude Abans service centres have implemented a variety of options such as a Hotline with 24 hour assistance to make sure customers are never left stranded, an Online Chat Support to facilitate an immediate response system and a fully functional multi-lingual Call Centre to provide further assistance.

An interactive website dedicated primarily to the service arm of Abans PLC is also available through which individuals can track the status of their respective services which keeps them informed at every step of the way and simultaneously assures them that their products are in safe hands. Additionally, online payment options are available to stimulate further convenience for consumers and to prevent any form of time wastage from taking place.

The Quick Services option allows one to bring appliances to the service centre and enjoy a hot cup of coffee or tea while minor repairs are carried out on the spot. Similarly, the Mobile Service facility is available to those who require assistance delivered at their doorstep.

Feedback forms are also available on the website and are regularly under review for quality performance assurance. Facilities offered at Abans service centres are tailored to suit an array of needs and are closely monitored to make sure consumers are given an overall hassle-free experience and they stay true to their motto “Always there to serve you better”.

Order Gifts and Flowers to Sri Lanka. See Kapruka's top selling online shopping categories such as Toys, Grocery, Kids Toys, Birthday Cakes, Fruits, Chocolates, Clothing and Electronics. Also see Kapruka's unique online services such as Money Remittence,Astrology, Courier/Delivery, Medicine Delivery and over 700 top brands. Also get products from Amazon & Ebay via Kapruka Gloabal Shop into Sri Lanka

Comments - 0

Add comment
Comments will be edited (grammar, spelling and slang) and authorized at the discretion of Daily Mirror online. The website also has the right not to publish selected comments.

Abans opens new service centre in Matara

Comments - 0

Add comment

RECOMMENDED

‘Spike in blast fishing’ poses renewed threats to Sri Lanka’s marine ecosystems

UDA owned land in Thalawathugoda; UDA Minister Prasanna Ranatunga under the spotlight for forceful occupation of reserved land

Loss-making SMIB faces political pressure in recovering loans

Baltimore Bridge Collapse: MV Dali, SL authorities anchored in mystery?

Has Sri Lanka become a potential hub for the illegal wildlife trade?

Spotlight on Moragahakanda Development Project Moragolla villagers lose livelihoods and down to one meal a day

Ambitious Sri Lankan jobseekers ‘trafficked into Ukraine war zones’

Most Viewed in News

New Visa procedure implemented

SL on alert on possible genocide allegations by Canada

Ranil Wickremesinghe caravan moves on despite barking dogs

Street food vendor arrested for verbally harassing foreigner

Racing event tragedy leaves seven dead including eight-year-old child

Train fails to halt, crashes onto Colombo Fort platform

MIRROR CRICKET

Is Chamari Athapaththu Sri Lanka’s greatest cricketer ever?

Athapaththu back atop ICC Women’s ODI Batting Rankings

Chamari Athapaththu sets big goal for T20 World Cup

How does CSK get best out of Pathirana?

TODAY'S HEADLINES

SL took minimal steps to punish officials who committed human rights abuses: US report

Iranian President’s visit Sri Lanka withstands western pressure

25 tons of solid waste disposed along Sri Pada route

Temperature rises to ‘Caution’ level

Sri Lanka secures third spot in South Asian Kurash Championship 2024

Athapaththu back atop ICC Women’s ODI Batting Rankings

Army forms committee to probe Diyatalawa Fox Hill Supercross accident

Indian cricket manager indicted for Legend Cricket League match-fixing allegations