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Last Updated : 2024-04-25 22:46:00
Retired Senior DIG S. M. Wickremasinghe has been appointed as the Ombudsman at the newly created Ombudsman Office at the Presidential Secretariat.
The President’s Media Division said the Ombudsman office was created to look into complaints and grievances of the public and provide speedy solutions.
The Ombudsman Office is expected to provide solutions to any inconvenience or distress caused to the public as a result of negligence of public officers or acting beyond their limit while exercising their administrative powers.
The office is located on 3rd Floor, Old Standard Chartered Bank Building, Janadhipathi Mawatha, Colombo 1.
The public has the opportunity to submit their complaints or grievances in person by visiting the office or they can forward their issues by post addressed to “Ombudsman, Presidential Secretariat, Colombo 1”.
The public can reach the office through the telephone/ fax no. 011 2338073 or sending an e mail to ombudsman@presidentsoffice.lk.
Ombudsman S. M. Wickremasinghe said people also can complain about large scale drug trafficking which causes disruption to the civilian life, damages to the environment and any other illegal activity to him.
sarath Guruge Friday, 12 June 2020 03:30 PM
very good move! SDIG Wickremasinghe is a top officer who will uphold the value of this important position!
Ram Friday, 12 June 2020 04:55 PM
Few more appointments for the retired expected to gather support for the elections
Buddhist Friday, 12 June 2020 05:34 PM
Judge, Jury and accused are going to be from the Police or armed forces!
Antany Peter Friday, 12 June 2020 05:49 PM
Clearly, the government servants are not looking after the people. How many Ombudsman the country needs to hear the complaints of 22 million people? Obviously, limited resources but too many people, therefore people will cheat, this is inevitable. Proper family planning according to their incomes will help. Children are learning to cheat at schools, because the schools teachers cheat at schools to make extra money at tuitions. Teachers should teach children how important being honest by teaching properly during the school hours. In South Asia cheating inbuilt automatically during the school life. Plus people are encouraged to have more children in the name of democracy and religious freedom, at the same time asking them not to cheat is unrealistic. Fixing Sri Lanka will take generations, President can't fix it by appointing an Ombudsman. It is still better than nothing, but the President should not expect a miracle.
Sen Friday, 12 June 2020 07:15 PM
Okay, Dear Ombudsman, I am 70 years old,government retiree with 75% disable spouse,we invested all our savings with Edirisinhas ETI and SFS but now we badly need it to pay our medical bills, though depositors suffer like us,owners live a luxury life, please we are expecting justice from you
Ups Saturday, 13 June 2020 08:02 AM
Why Edirisinhas of ETI give us so much pain, where they are expecting to go after death ,after grabbing our basic needs by lying and stealing ,our ife long savings,God above we plead to you
Sinna Sunday, 14 June 2020 07:45 AM
Me too a senior citizen,who deceived by ETI employees telling lies, not only the owners their employees too ,misguided people to deposit with them, knowing well company is bankrupt, for their bread and butter.innocent old people mostly got caught
Nalin Rajapakse Friday, 12 June 2020 08:47 PM
It is a very good move by the president as not only government institutions even private institutions do not abide by the law . Appointing an individual of Mr Wikramasinghe's nature will definitely help the public .
P.Palugaswewa Saturday, 13 June 2020 07:49 AM
Hope it will work. We consider every MP, Minister,head of government office, ministry secretaries,heads of state ie. President and PM are as people's ombudsmen. They are elected by us to attend to our problems. Leaving aside all these 225 MPs PM and President now we have one new person appointed as Ombudsman for the whole nation! Will that work?
Lumbini Saturday, 13 June 2020 08:06 AM
What is the point? There is a facility called "Tell the President" and this service is supposed to give solutions to any issue straightaway. I know one person who submitted his grievances last December but nothing happened so far.
CONTROL Saturday, 13 June 2020 10:41 AM
We do not NEED ombudsmans' if the LEGAL system is functioning efficiently. Truthfully there is no law and order in the country due to the corrupt legal system which is CONTROLLED BY THE POLITICIANS.
Aiyo Sirisena Saturday, 13 June 2020 01:30 PM
Former President Maithripala Sirisena too when completing one year in office, I think, gave publicity to a project asking people to bring to his notice of any grievances or complaints they had. Email address was also given and I promptly wrote to him.Throughout his remaining period in office I never received any sort of response whatever and I happened to be the fool.
Mohamed M Saturday, 13 June 2020 06:42 PM
Well said Nalin , the president has chosen the best office for the job , Appointing a officer like Mr Wikramasinghe's nature will definitely help the public
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