Some private bus operators simply don’t respect commuters. Bus conductors don’t ‘conduct’ themselves because they don’t know how to.
They don’t carry ticketing machines, don’t follow traffic rules, aren’t attired in their uniforms and forget to return the balance
money until asked.
They are not only rude to commuters but keep insulting them, especially ladies. To add insult to injury, they play blaring music that damages the eardrums of passengers. The National Transport Commission (NTC) and other relevant authorities should seriously consider displaying a list of rules on conduct and discipline in all private buses.
Shirley Luke, Ratmalana
Observer Friday, 20 July 2018 12:35
There was a solution to these in 1957 when the bus industry was like this. Nationalization. But, that was then. Now that is impossible as honest managers are a rare commodity.
Reply : 0 22
jayantha Saturday, 21 July 2018 09:52
Nationalized these or improve CTB service
Reply : 2 25
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