The Bank of Ceylon introduced a more convenient mode of saving and encourages green banking through the bank’s newest product Smart FD. With introduced of Smart FD , customers are able to open, withdraw or cancel fixed deposit more conveniently without having to visit the branch.
Customers who are above the age of 18 can open Smart FDs individually or jointly.
Once the customer fills in the details and selects the tenor as mentioned in the application, he/she can submit the application to any branch he/she wishes. Since Smart FD does not compromise of a physical certificate, customers will receive the e-mail confirmation to the provided email address and SMS to given telephone number. Further, the depositors do not need to worry about protecting the certificate or producing the certificate to bank at maturity. Opening and closing of Smart FDs can be done simply by giving instructions to any BOC branch.
In line with the BOC’s process of automation and digitalization of business processes, in order to provide more convenience to its customers, recently the bank has added personal loans and home loans apply online facility to its website. The bank expects to add accounts opening and complaints handling also to its website soon.
Further the bank has expanded the digital presence by opening 178 Smart Zones, 763 ATMs and 161 CDMs. The bank expects to introduce a new internet banking platform and a mobile banking solution within the year. Recently the bank has launched its e-passbook which is available on Google Play store for free download. Also the bank is in the process of expanding its mobile branch network ‘Branch on Wheels’ to all provinces, providing digital banking experience to entire country.
As part of the green banking initiatives, the bank is also carrying a raffle draw to encourage all customers to enroll for e-statement. This draw is opened to all NRFC and Current account holders till 28th February 2018.
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