From left: DOK Assistant Manager Operations Eranda Perera, DOK Head of Quality Assurance Januka Karunaratne, Bureau Veritas Marketing Manager Gayan Balachandra, Bureau Veritas General Manager Shan Nanayakkara, Director Nath Perera, Director Pradeep Kannangara and DOK Head of Operations Prabodhanie Wanigasundara
DOK Solutions Lanka (Pvt.) Limited, one of the leading record management and document archiving companies in Sri Lanka, achieved ISO 9001 Quality Management System Certification and OHSAS 18001 for the management of occupational health and safety in provision of record management services and its convergence including physical and digital archiving of documents.
DOK Solutions Lanka is the first record management service provider to obtain both ISO and OHSAS certifications together, which is a clear indication of the company’s commitment towards improving the overall quality of service and enhancing stakeholder interest.
Being a member of the Abans group, DOK Solutions Lanka commenced its operations in 2010 and currently provides record management solutions to many leading banks, financial companies, government organisations, NGOs and other corporates.
The company operates three modern document warehouses with state-of-the-art technology, located in three different strategic locations and provides islandwide services with the instant document retrieval facility to its customers.
DOK Solutions Lanka digital archiving team offers digital capturing of physical documents of organisations including pre-scan document preparation process and post-scanning document re-filing in to the original positions. Scanned images are uploaded to the in-house server, cloud or any agreed repository, after check and verification of image quality.
DOK Solutions Lanka has ventured into business process outsourcing as well by handling the none-core operations of its elite customers such as front-line data entry, mail managing services, record room management (onsite - within client’s premises), etc. The expertise and operational excellence gained by DOK Solutions in outsourcing of business activities are helping its customers to bring down their operational cost whilst focusing on the core business areas.
DOK Solutions Team comprises of well-trained, friendly, knowledgeable professionals who are experts in the document management field coupled with advance document management data bases and systems. Absolute care, safety, speed and precision are the key promises of the DOK team to its valuable customers.
DOK Solutions Lanka (Pvt.) Ltd Head of Operations Prabodhanie Wanigasundara stated, “We are very proud to obtain these prestigious certificates of ISO 9001, OHSAS 18001 and this will definitely strengthen our competitor position in the market. We believe that these certifications will help us to set high service standards in our operations, differentiate us from other providers in the market and establish DOK Solutions Lanka as a leading professional record management service provider in Sri Lanka.”