Sri Lanka faced one of the worst natural disasters in recent times in May this year. The floods and landslides had caused extensive damage to lives and property in 10 major districts around the island.
Standing by its policyholders during these trying times, Allianz Lanka provided a ray of hope, reassuring them of a future where they would be able to return to their day to day lives. Working against the odds, the insurer leveraged the resources of its widespread network to respond to affected policyholders and provide them with the necessary relief assistance. Allianz Lanka’s teams worked tirelessly to rapidly process all flood related claims at the earliest and have already settled almost all of them.
“As the nation recuperates from this telling time, Allianz is proud to state that we were able to keep to our promise of unprecedented service by providing the means to rehabilitate and uplift our customers. As a company deep rooted with the notions of customer centricity, Allianz has been able to be a beacon of hope to many an individual through these unfortunate times,” said Dennis Hewagama, General Manager - Sales and Distribution, Allianz Insurance Lanka Ltd.
“With the devastating flood situation that arose Allianz was able to promptly act and give our customers an assurance that they will be able to start where they left off, unhindered by this unfortunate circumstance, as soon as possible. We have already settled almost all personal claims and a significant portion of commercial claims that we received due to the recent floods. Allianz along with the entire nation looks forward to a brighter tomorrow for a better Sri Lanka,” he added.
Allianz Insurance Lanka Ltd. and Allianz Life Insurance Lanka Ltd., known together as Allianz Lanka, are fully-owned subsidiaries of Allianz SE, a world leader in integrated financial services. Having started out as a Greenfield operation in 2005, it has emerged as one of the fastest growing insurance service providers in the country. The company prides on supporting its clients’ business strategy by understanding their risk profile and needs, and providing individual solutions from its world class portfolio of products and services. Around the world, over 140,000 Allianz employees serve some 86.3 million retail and corporate customers in about 70 countries, who place their trust on the knowledge, global presence, financial strength and solidity of Allianz to support them in their moment of truth.